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Buildium for Residential Property Managers

Buildium by Buildium (a RealPage company) · Boston, MA

Property management software built for residential managers handling rent collection, maintenance, and accounting in one platform.

In-Depth Review

Buildium has been a fixture in residential property management software since 2004. It targets third-party managers and self-managing landlords who need a single platform for the full operational cycle: leasing, rent collection, maintenance, accounting, and owner communication.

What Buildium Actually Does

The core value is consolidation. A manager running 80 residential units can handle tenant applications, lease signing, rent collection, work orders, owner distributions, and year-end 1099s without leaving the platform or subscribing to separate tools. The integrated general ledger is the most practical differentiator: payments post automatically to the correct ledger entries, owner statements generate in a few clicks, and 1099 filing is built in.

The owner portal is underrated. Owners can log in and see their statement, recent maintenance history, and current lease status without calling or emailing. For managers handling 20+ owners, this alone reduces inbound calls meaningfully.

Key Limitations to Know Before Signing Up

The maintenance workflow is functional but not sophisticated. Managers can accept requests, assign vendors, and track status. What they cannot do inside Buildium is pay vendors directly or route invoices through an approval workflow. That means a separate accounts payable process for any manager with significant vendor volume.

Per-unit pricing is the other friction point. Buildium’s base plans include up to 150 units. Above that, you pay per unit. For a portfolio growing toward 300 or 500 units, model the total annual cost carefully. AppFolio and Propertyware both have per-unit models as well, but the crossover point varies by feature needs.

Support quality warrants a note. Post-RealPage acquisition, multiple property managers in forums and review sites have reported longer wait times and less consistent responses. Factor this in if your team is not technically self-sufficient.

Who This Fits

Buildium works best for: third-party residential managers handling 10 to 500 units, managers currently on spreadsheets or outdated desktop software, and owner-operators who want professional-grade accounting without hiring a bookkeeper. It is not designed for commercial portfolios, HOA management at scale, or operators with complex maintenance cost tracking needs.

One Thing to Test Before Committing

Run a full owner distribution cycle during the trial. Create a few test units, record some income and expenses, and generate an owner statement and distribution. This is the workflow that makes or breaks accounting software for property managers, and it is easier to evaluate in practice than by reading feature lists.

+ Strengths

  • Integrated accounting eliminates the need for QuickBooks on most portfolios under 300 units
  • Owner portal reduces the volume of routine financial inquiries by giving owners direct access to statements
  • Single platform for leasing, operations, and accounting reduces the number of logins and data silos

Limitations

  • Maintenance workflow does not support bill payment to vendors directly; separate AP process required
  • Scaling above 150 units raises monthly cost substantially; model total cost before committing
  • Support quality has been inconsistent since the RealPage acquisition; budget time for self-service troubleshooting

Key Use Cases

01

Collecting rent online and auto-posting payments to owner ledgers

02

Running credit and background checks on applicants through the built-in TransUnion integration

03

Generating monthly owner statements and 1099s at year-end without exporting to a separate tool

04

Tracking work orders from tenant submission through vendor completion

05

Listing vacancies on Zillow and accepting applications without leaving the platform

Verdict

Buildium is a solid all-in-one choice for residential managers running portfolios under 500 units who want accounting, leasing, and operations in one tool without paying for an enterprise platform. It is not the right fit for commercial portfolios, managers needing advanced maintenance cost controls, or large operators sensitive to per-unit cost at scale.

Pricing

Essential

$55/mo

  • Online rent collection
  • Maintenance request tracking
  • Tenant and owner portals
  • Basic accounting and reporting
  • Up to 150 units included
Most Popular

Growth

$174/mo

  • Everything in Essential
  • Tenant screening (TransUnion integration)
  • E-signatures for leases
  • Open API access
  • Performance analytics dashboard
  • Up to 150 units included

Premium

$375/mo

  • Everything in Growth
  • Priority phone support
  • Dedicated growth advisor
  • Up to 150 units included